Returns will not be accepted after 30 days from date of invoice.
We must be notified of the customer's intention to return the part, and the reasons for the return, before it is shipped back to us.
Titan Speed Engineering will only accept a return on a part that has not been modified; is still in the original package; and is in like-new condition.
All returned parts are subject to a 10-percent restocking fee.
If, upon examination, all parts are returned and found to be in like-new condition, either a credit or a refund, according to the customer's preference, will be issued for the balance of the price that was paid, not including the original shipping charges.
All shipping charges on returns must be prepaid; we will not accept C.O.D. shipments.
No returns are accepted on special-order parts; i.e., parts with an SFI serial number, or any part that has been ordered with fittings, oilers, or any other additions that are not standard.
Freight Claims for damage, shortage or loss must be made immediately with the carrier.
You must note any substantial damage to a package upon receipt of the shipment with the carrier.
You may reorder any missing or damaged pieces from Titan Speed Engineering.
We will send you an invoice for the reordered parts, and you can use this invoice as proof to the carrier of replacement costs.
Unfortunately, we cannot make these freight claims for you.
However, we will provide any assistance possible to assist your recovery efforts.
If Anything is Missing from your shipment, contact us immediately.
You must check each package as soon as you receive it; any missing component must be reported within 20 days of receipt of the product.
Claims made after 20 days will not be honored.
Titan Speed Engineering
179 Niblick Rd. #405
Paso Robles, CA., 93446
(805) 466-2700
